The purpose of the visit was to review how patients access GP services, including appointment booking systems, accessibility of information, and the overall patient experience. While no patients were present in the waiting area during the visit, observations and staff engagement highlighted several key areas for improvement and good practice.
Please be assured, you provide an incredibly valuable service, you really have gone above and beyond what anyone could expect. From the bottom of my heart, Thank You.
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Public Board Meeting - 9th October 2025 - Supporting Materials
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Advice and information

How accessible is your healthcare?
People who have a sensory impairment or a learning disability continue to face difficulty communicating with services. Read our latest blog.

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What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?