The purpose of the visit was to review how patients access GP services, including appointment booking systems, accessibility of information, and the overall patient experience. While no patients were present in the waiting area during the visit, observations and staff engagement highlighted several key areas for improvement and good practice.
Please be assured, you provide an incredibly valuable service, you really have gone above and beyond what anyone could expect. From the bottom of my heart, Thank You.
Latest reports and publication

Dr Bhima Surgery, Rochdale - Enter & View Report
The purpose of the visit was to review how patients access GP…
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Healthwatch in Greater Manchester – Pathway to CAMHS Report – 6 Months On
Six months ago, Healthwatch in Greater Manchester published our…
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Advice and information

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