Millfield Care Home Heywood, Rochdale - Enter and View Report

Millfield Care home is a purpose-built home which is registered for up to 92 people who require nursing and personal care. There are 91 bedrooms, with one double room which can be used for a couple. Millfield is on a main road in Heywood close to public transport networks, local shops and facilities. The home operates with four units; on the ground floor is Wham Bar Unit that provides nursing care for younger adults (aged between 18 years and 65 years): and the Hopwood Unit that provides personal care for residents who have dementia. On the first floor there is the Summit Unit that provides mainly general nursing care and the Pilsbury Unit residents for elderly residents who require care support.
Recommendations
The findings in this report are based on nine care quality indicators. The Enter and View visit identified the following areas of improvement and recommendations:
1. We recommend a new smoking shelter is built and the location is away from the entrance to the home.
2. We recommend providing more visible information in the entrance for family and residents e.g. care home funding and independent age booklets.
3. We recommend displaying pictorial boards at the entrance for activities and menus.
4. We recommend fixing plastic trays to the walls to store resident record files near their rooms.
5. We recommend repainting and repair of handrails.
6. We recommend replacing the carpeted and stained flooring in the corridors and stairs and deep cleaning/polishing the marked vinyl flooring in the dining room.
7. We recommend reminding staff about the health and safety aspect of key management and keys being removed from locks.
8. We recommend a clear visible menu board with picture elements where feasible.
9. We recommend replacing the damaged bathroom tile and removing the broken hooks in the bathroom.
10. We recommend replacing clocks with numbers rather than Roman numerals.